Orders and Products
Do you need advice on which wine to choose? Are you looking for the perfect pairing or would you like to discover new labels? Our virtual sommelier is here for you! Click on the chat icon at the bottom right and talk to Sparkly , our AI sommelier: it will guide you in selecting the wine that best matches your taste, the occasion, or the dish you want to serve.
All products currently available in our warehouse are listed on our website. If the item you are looking for is not available at the moment, we suggest clicking on the “Notify me when available” button to be automatically informed as soon as it is back in stock. If you cannot find what you are looking for and wish to place a larger order, you can always write to us at info@callmewine.com , specifying the products and quantities you are interested in, and we will be happy to provide you with a personalized offer!
Would you like to purchase a large quantity of bottles? We will be happy to assist you with a personalized quote! We will need the following information: • Desired product (if possible, please include the link to the product page on our website; alternatively, provide the wine name, vintage, and winery) • Quantity of bottles you wish to purchase • Estimated date by which you need to receive the order • Shipping destination (city, postal code, country) If you would like to receive an invoice, please also provide: • Full personal/company details
We invite you to include all necessary information in your initial message. This will allow us to process your request more quickly and avoid further exchanges.
We will respond as soon as possible with a tailored proposal!
To use a discount code, we recommend carefully reading the terms provided in the newsletter or the communication through which the code was sent. Enter the discount code in the designated field at checkout and confirm by clicking “Apply .” Please note: if the code is not entered and applied correctly during the purchase, we will not be able to add it manually afterward, as our system is fully automated.
Here are the main points to check: • Make sure you are logged in; • Ensure you use the same email associated with the discount code; • Check that the code is correctly entered and applied at checkout; • Remember that, unless otherwise specified, discount codes cannot be combined with other ongoing promotions; • If your cart contains already discounted products, the code may not apply; • Each code is unique and usually can be used only once: if you have already used it in a previous order, it will no longer be valid; • Always check the expiration date and any restrictions indicated in the communication received; • Verify if a minimum spend is required to apply the code; • If the code has not been used yet and is valid, you may use it for a future order.
Do you have a wine, winery, or product you would like to see on Callmewine? We enjoy listening to our customers and continually enhancing our selection. You can send us your suggestions by writing to info@callmewine.com Our team will carefully review them and, if possible, make them available online soon.